About Fanatics

At Fanatics, they're more than just fans of sports; it's woven into their identity. Their mission is to merge passion with purpose, providing fans with an unmatched experience in sports gear. What sets them apart is not only their extensive product range but also their unwavering commitment to authenticity and excellence. They take pride in offering high-quality merchandise that reflects their dedication to detail, ensuring every purchase meets the highest standards.

But their mission goes beyond mere sales; they're here to build a vibrant community of sports enthusiasts. At Fanatics, they're not just a destination for sports merchandise; they're a lifestyle brand that celebrates the spirit of sportsmanship, unity, and unwavering dedication to the game.

Here are some unique selling points that set Fanatics apart:

1. Global Reach: With delivery to over 180 countries, Fanatics ensures that fans worldwide can access their favorite team's merchandise effortlessly.
2. Diverse Selection: From jerseys and hats to t-shirts and accessories, Fanatics offers a wide range of products representing your favorite teams and players across various sports leagues, including the MLB, MLS, NBA, NFL, NHL, NASCAR, Formula 1, WWE, and NPB.
3. Exclusive Offerings: Discover exclusive products you won't find anywhere else, allowing you to stand out and showcase your support for your beloved NCAA, NFL, MLB, NBA, NHL, and Nascar teams in style.
4. Comprehensive Coverage: Fanatics doesn't just stop at traditional sports merchandise. They also offer sports collectibles, NFTs, trading cards, and even cater to the growing interest in sports betting and iGaming.
5. Global Headquarters in Manchester: With the acquisition of Kitbag in 2016, Fanatics established its UK headquarters in Manchester, expanding its offerings to include football, rugby, Formula 1, and NFL merchandise, catering to the diverse tastes of sports fans worldwide.

Saving Tips 

1. Utilize Free Shipping Codes: Take advantage of free U.S. shipping on orders over $24 by using the code "24SHIP". For larger orders, there's also free U.S. shipping available on orders over $99 with the code "99SHIP".
2. Explore Coupons and Offers: Keep an eye out for discounts and offers such as 5% off any order, accessible by clicking on the provided link. Additionally, military personnel and first responders can enjoy a 15% discount.
3. Check Sale & Clearance Sections: Browse through the on-sale and clearance sections for discounted sports apparel and merchandise. Click on the provided link to explore these deals.
4. Join FanCash Rewards Program: Earn FanCash on every purchase, which can be redeemed for future savings. Signing up is free, and you can start saving 3% on all purchases immediately, with opportunities for bonus FanCash on certain products and categories.
5. Sign Up for Email Exclusives: Stay updated on exclusive deals and offers by signing up for email newsletters. Click on the provided link to sign up.
6. Group Sales & Volume Purchasing: If you're making a larger order, consider group sales and volume purchasing. Orders over $1,000 or those consisting of 50+ items qualify for a discount. Click on the provided link for more information.
7. Take Advantage of Jersey Assurance: Worried about a player switching teams after purchasing their jersey? Fanatics offers a free replacement jersey within 90 days if the active pro player you purchased switches teams. This ensures peace of mind for your jersey purchase.

Return Policy:

You have up to 365 days from the item's ship date to return unworn/unused merchandise with original tags and labels.

Exceptions:

Certain items like manufacturer direct, memorabilia, or collectibles have specific return policies.

Exclusions:

Returns may be declined if items are worn, washed, non-returnable, damaged, altered, or without tags.

Returns Beyond 365 Days:

Returns initiated after 365 days won't be accepted; the merchandise will be donated.

Customized Items:

Customized items are final sale and cannot be returned.

International Returns:

Follow provided instructions for international returns.

Return Fees:

A $9.99 deduction covers return shipping costs; original shipping charges are not refunded.

Gift Returns:

Contact us with original order details for a return label and e-gift certificate.

Returning for an E-Gift Card:

Choose the e-gift card option during return to waive the $9.99 fee.

Initiating a Return within the U.S.:

Visit "Track My Order", enter order details, and follow prompts.

Return Processing Time:

Returns may take up to 10 business days to process, with an additional 2-7 days for refunds.

Tracking Return Status:

Track returns via "Track Order" or "My Account".

Erroneous Returns:

They aren't responsible for items shipped in error; a fee may apply for return shipping or items may be donated if unclaimed.  

Shipping Policy

International Shipping

• Canada: Delivery in 5-10 business days. Duties and fees collected at checkout (up to 26.5% depending on order value). Trackable.
• Mexico: Delivery in 4-10 business days. Additional 19% duties and fees for orders over $50. Trackable.
• UK: Delivery in 4-10 business days. VAT applied based on order value. Trackable.
• EU: Delivery in 4-10 business days. VAT and duties applied based on order value. Trackable.
• Australia: Delivery in 4-10 business days. Additional 10% GST at checkout. Trackable.
• New Zealand: Delivery in 4-10 business days. Additional 15% GST at checkout. Trackable.
• Singapore: Delivery in 4-10 business days. Additional 8% GST at checkout. Trackable.

Domestic Shipping

Standard Shipping:

• 3-7 business days for the 48 Continental U.S. States.
• 7-14 business days for AK, HI, U.S. Territories, and PO Boxes.
• An additional 11.5% sales tax for orders shipping to PR, up to 4 weeks.

Faster Delivery:

• 3 business days for APO/FPO.
• 2 business days for the 48 Continental U.S. States.
• Next business day for the 48 Continental U.S. States, with options for end of day or by noon, including Saturday delivery.

Partial Shipments

Sometimes, orders with multiple items are shipped separately for various reasons:

• Large orders requiring multiple packages.
• Special Event Items with unique shipping dates.
• Manufacturer Direct Items shipped from the designated manufacturer.
• Items shipping from different facilities.

If your items are shipped separately, you'll receive individual shipping confirmations for each package. Rest assured, only one shipping fee will be charged, and as items become available, they'll be delivered according to the selected shipping method.